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We’re always happy to answer your questions and help you with any concerns you may have.
Call us or send us a message and we’ll be happy to help you in any way we can. One of our friendly team members will get back to you within the next business day. |
The process for new clients
If you’re interested in choosing us for your home care services, we can help you through the whole process of getting set up.
Our process for new clients is:
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Talk To Us
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Call us on 0432771171 to find out more about how we work and how we can support you.
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Complete Intake Form
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Complete our intake referral form attaching any current reports.
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Receive Confirmation
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We will confirm that we can provide services based on intake information
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Your Goals and Support Assessment
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Within 1-7 business days, we will:
- Carry out an Initial Assessment with you face to face and complete a Home Safety Check. -Confirm we can provide services based on the Initial Assesment. - We’ll work with you to put together a plan with you, showing the services you’ll receive from us and we'll match you with Support Workers and Carers from our team based on the information and preferences gathered from you during the Assessment and Intake Form. - Complete a Service Agreement with you. |
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Your Personalised Support Commencement
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You will start receiving Exceptional care and supports from National Care Services!
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